Twelve Buckets for One Rad?
Still a mess trying to drain a cooling system? Check with your parts or tool...
Made In China?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
We are at the Core of the Automotive Aftermarket
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center
Welcome to the Tech Center. Servicing and repairing vehicles...
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He's Still On A Road Test?
Ever had the situation where, during a road test, the car died, you left your...
Something Gets Lost In The Translation
When you are acquiring information from a customer about a vehicle problem and...
Shop Things To Do
Everyone in the shop, except you, knows what's broken and what needs...
No Moisture in This Cap
A few years ago, this customer comes in with his 1972 Camaro. He said he got...
You want how much?
Pre-discounting can paint you into a corner.... Never assume the customer will...
Shopping for a Scanner
If you're in the market for a new scanner, read this first. Over the years I...
Cooling Flush?
This guy comes in with his 2002 Jimmy and said it was idling a little rough....
Mode $06 Data; A Real Diagnostic Tool (Part One)
We buy the latest and greatest scanner in hopes that it will save us hours of...
Hubcap Woes
The day after I completed a 4 wheel brake job for this lady, she returned to...
Whiners Corner
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