Control Your Coolant 2
Still a mess trying to drain a cooling system?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center. Servicing and repairing vehicles...
Okay, let's talk about head bolts. A lot has changed over the years with...
Bulletin: Fuses not blowing causing fires There are vehicle fuses that do not...
"Is this the person to whom I'm speaking?"Telephone technique is so important...
Customer said it must be a bearing noise because it just happened.
What did the customer really want?... The counter should use a 'Customer...
"Hi, I like your shoes.... come on in." The biggest mistake shop owners and...
There are different styles of Fusible Links used in different industries, but...
Are you so insecure that you feel that you have to negotiate for the job? I...
When you are acquiring information from a customer about a vehicle problem and...