Ring, Ring, Ring. Hello?
"Is this the person to whom I'm speaking?"Telephone technique is so important...
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center. Servicing and repairing vehicles...
"Is this the person to whom I'm speaking?"Telephone technique is so important...
Customer said it must be a bearing noise because it just happened.
Big in size, big in power, big in cost; these are a few of our favorite BIG crate...
Have a problem finding true TDC? On newer engines with no timing marks or...
We buy the latest and greatest scanner in hopes that it will save us hours of...
Productivity of a shop boils down to the total time it takes to create the...
What's going on out there? Shops are closing down left, right and center....
When draining a radiator with an old brass drain cock, you can control the...
Still a mess trying to drain a cooling system? Check with your parts or tool...
When you are acquiring information from a customer about a vehicle problem and...
Bad Fuses Thanks to Buck Neiraeth of Larry's Shell Auto Service in Tacoma for...