Ring, Ring, Ring. Hello?
"Is this the person to whom I'm speaking?"Telephone technique is so important...
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center. Servicing and repairing vehicles...
"Is this the person to whom I'm speaking?"Telephone technique is so important...
Big in size, big in power, big in cost; these are a few of our favorite BIG crate...
Need to clean out corroded small bulb sockets? From you're local hardware...
Need to clean out corroded small bulb sockets? From a local hardware store,...
Customer Management A segment from Automotive Business Concepts By Bob Paff...
(I'm not sure where this originated but Eric from Perform-x sent it and I just had...
The day after I completed a 4 wheel brake job for this lady, she returned to...
If you're in the market for a new scanner, read this first. Over the years I...