Easy easy outs
Thanks to Eric from Perform-x for this tip. We've all had the issue of having to...
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center. Servicing and repairing vehicles...
Thanks to Eric from Perform-x for this tip. We've all had the issue of having to...
Quite a few years ago, I was managing the Speedy Muffler in Kelowna when a...
When you replace a block heater, save the electrical cord. It makes perfect test...
One Saturday, I was working the floor alone and my wife was working the...
Customer said it must be a bearing noise because it just happened.
This guy comes in with his 2002 Jimmy and said it was idling a little rough....
Stupid customer hid the wheel lock key... You know how 'flipped out' a tech can...
The following is a list of articles and links related to the understanding and...
Customer Management A segment from Automotive Business Concepts By Bob Paff...
From JMC Equipment, here are some great shop marketing tips we can all use....
How often has a customer asked you for an estimate or a 'ball-park' quote...