You want how much?
Pre-discounting can paint you into a corner.... Never assume the customer will...
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center. Servicing and repairing vehicles...
Pre-discounting can paint you into a corner.... Never assume the customer will...
How many cars today come equipped with bias tires? The answer is 'None'. Then...
"It says so right here..." When you do an inspection and find items that...
This guy ran over a mattress and decided to keep going. The ensuing jumble...
Piercing wires when you are testing sensors may allow moisture to attack the...
How many of you have monthly shop meetings with your mechanical staff? There has...
How many of you are still using a compression tester to diagnose a rough...
When draining a radiator with an old brass drain cock, you can control the...
A complaint was received, a few years ago, by the Pontiac Division of General...
"I think I have the quote here somewhere...." Every time I see someone...
"Here, I'll write you up a quote on what it should cost for the repair."...
What did the customer really want?... The counter should use a 'Customer...