Stay informed with your free newsletter

 
Made In China?

Made In China?

On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...

We are at the Core of the Automotive Aftermarket
We are at the Core of the Automotive Aftermarket

The Automotive Aftermarket is a dominant industry here in...

  • Apr 08
Welcome to the Tech Center
Welcome to the Tech Center

Welcome to the Tech Center.  Servicing and repairing vehicles...

  • Dec 19
Welcome to the Link Library
Welcome to the Link Library

Simple, Direct, and Quick  Here's where we index and...

  • Sep 10
Welcome to the Tool Room
Welcome to the Tool Room

This section should be interesting for everybody because...

  • Sep 08

Tips, Articles, Stories

You want how much?

Pre-discounting can paint you into a corner.... Never assume the customer will...

Register to read more

Rotate Tires to Where?

How many cars today come equipped with bias tires? The answer is 'None'. Then...

Read more: Rotate Tires...

Info To Go

"It says so right here..." When you do an inspection and find items that...

Register to read more

Driveline Vibration

This guy ran over a mattress and decided to keep going. The ensuing jumble...

Register to read more

Corroded Probing

Piercing wires when you are testing sensors may allow moisture to attack the...

Register to read more

The Plus of Shop Meetings

How many of you have monthly shop meetings with your mechanical staff? There has...

Register to read more

Are You Still Using a Compression Tester?

How many of you are still using a compression tester to diagnose a rough...

Read more: Are You Still...

Aim Into the Bowl

When draining a radiator with an old brass drain cock, you can control the...

Register to read more

Vanilla Ice Cream

A complaint was received, a few years ago, by the Pontiac Division of General...

Register to read more

Make Money by Taking the Time

"I think I have the quote here somewhere...." Every time I see someone...

Register to read more

Quotes or Estimates

"Here, I'll write you up a quote on what it should cost for the repair."...

Register to read more

Customer Requests

What did the customer really want?... The counter should use a 'Customer...

Register to read more