Customer Requests
What did the customer really want?... The counter should use a 'Customer...
Made In China?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
We are at the Core of the Automotive Aftermarket
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center
Welcome to the Tech Center. Servicing and repairing vehicles...
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What Is ASBN?
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Tips, Articles, Stories
Mode $06 Articles and Info
The following is a list of articles and links related to the understanding and...
If you Quote, You'll be Wrong
How often has a customer asked you for an estimate or a 'ball-park' quote...
13 Biggest Hot Rod Crate Engines
Big in size, big in power, big in cost; these are a few of our favorite BIG crate...
Are You Still Using a Compression Tester?
How many of you are still using a compression tester to diagnose a rough...
Bad Fuses
Bad Fuses Thanks to Buck Neiraeth of Larry's Shell Auto Service in Tacoma for...
Suck it up.
Coolant spillage is inevitable in this business and pushing the spillage into...
Don't Buy Your Customers
Are you so insecure that you feel that you have to negotiate for the job? I...
Hubcap Woes
The day after I completed a 4 wheel brake job for this lady, she returned to...
Mode $06 Data, A Real Diagnostic Tool (Part Two)
From Part One of this article, it's pretty clear how Mode $06 data can be a...
Whiners Corner
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