Customer Requests
What did the customer really want?... The counter should use a 'Customer...
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center. Servicing and repairing vehicles...
What did the customer really want?... The counter should use a 'Customer...
The following is a list of articles and links related to the understanding and...
How often has a customer asked you for an estimate or a 'ball-park' quote...
Big in size, big in power, big in cost; these are a few of our favorite BIG crate...
How many of you are still using a compression tester to diagnose a rough...
Bad Fuses Thanks to Buck Neiraeth of Larry's Shell Auto Service in Tacoma for...
Coolant spillage is inevitable in this business and pushing the spillage into...
Are you so insecure that you feel that you have to negotiate for the job? I...
The day after I completed a 4 wheel brake job for this lady, she returned to...
From Part One of this article, it's pretty clear how Mode $06 data can be a...