STUPID Mistakes that will make you feel better as a tech
Dumb Tech Stories from a Ford blog site many years ago. Names were removed to...
Made In China?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
We are at the Core of the Automotive Aftermarket
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center
Welcome to the Tech Center. Servicing and repairing vehicles...
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Suck it up.
Coolant spillage is inevitable in this business and pushing the spillage into...
Aim Into the Bowl
When draining a radiator with an old brass drain cock, you can control the...
Messy Drawers
Are your pliers piled up in a drawer. Eric from Perform-X Auto came up with a...
You want how much?
Pre-discounting can paint you into a corner.... Never assume the customer will...
To make more money, don't sell
"Hi, I like your shoes.... come on in." The biggest mistake shop owners and...
Where Is It?
Stupid customer hid the wheel lock key... You know how 'flipped out' a tech can...
Make Money by Taking the Time
"I think I have the quote here somewhere...." Every time I see someone...
Tools Explained
(I'm not sure where this originated but Eric from Perform-x sent it and I just had...
Telephone Technique
Every business has one and every customer has one but too often this tool of...
Cleaning Bulb Sockets
Need to clean out corroded small bulb sockets? From you're local hardware...
Customer Management
Customer Management A segment from Automotive Business Concepts By Bob Paff...
Whiners Corner
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