Tools Explained
(I'm not sure where this originated but Eric from Perform-x sent it and I just had...
Made In China?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
We are at the Core of the Automotive Aftermarket
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center
Welcome to the Tech Center. Servicing and repairing vehicles...
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Tips, Articles, Stories
Keep losing bolts?
When changing pans or covers with many small bolts, it’s easy to lose one or...
Aim Into the Bowl
When draining a radiator with an old brass drain cock, you can control the...
No Moisture in This Cap
A few years ago, this customer comes in with his 1972 Camaro. He said he got...
Control Your Coolant
When draining a radiator with an old brass drain cock you can control the...
To make more money, don't sell
"Hi, I like your shoes.... come on in." The biggest mistake shop owners and...
Stuck on a Job
One Saturday, I was working the floor alone and my wife was working the...
Connecting With Other Groups
The Automotive Service Industry is huge. But, when you think about it, we...
Quotes or Estimates
"Here, I'll write you up a quote on what it should cost for the repair."...
Package price vs. parts and labor.
"Can you reduce your labor because I'm a nice guy?"
Hubcap Woes
The day after I completed a 4 wheel brake job for this lady, she returned to...
Whiners Corner
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