Ring, Ring, Ring. Hello?
"Is this the person to whom I'm speaking?"Telephone technique is so important...
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center. Servicing and repairing vehicles...
"Is this the person to whom I'm speaking?"Telephone technique is so important...
Ever had the situation where, during a road test, the car died, you left your...
The Automotive Service Industry is huge. But, when you think about it, we...
Dumb Tech Stories from a Ford blog site many years ago. Names were removed to...
One problem with trouble lights is that the 'cage' never stays secure. When...
I don't care what the other guy said, this is what we charge.....
Big in size, big in power, big in cost; these are a few of our favorite BIG crate...
Need to hone or sand inside a small tube? Try this. Open a cotter pin and...
Productivity of a shop boils down to the total time it takes to create the...
Customer Management A segment from Automotive Business Concepts By Bob Paff...
Piercing wires when you are testing sensors may allow moisture to attack the...
If a little sealant is good, then a lot must be better...I have always been...