Shop Things To Do
Everyone in the shop, except you, knows what's broken and what needs...
Made In China?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
We are at the Core of the Automotive Aftermarket
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center
Welcome to the Tech Center. Servicing and repairing vehicles...
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What Is ASBN?
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Tips, Articles, Stories
What's Going On With This Economy?
What's going on out there? Shops are closing down left, right and center....
Keep losing bolts?
When changing pans or covers with many small bolts, it’s easy to lose one or...
Customer Management
Customer Management A segment from Automotive Business Concepts By Bob Paff...
Are You Still Using a Compression Tester?
How many of you are still using a compression tester to diagnose a rough...
If you Quote, You'll be Wrong
How often has a customer asked you for an estimate or a 'ball-park' quote...
STUPID Mistakes that will make you feel better as a tech
Dumb Tech Stories from a Ford blog site many years ago. Names were removed to...
Perfect Test Leads
When you replace a block heater, save the electrical cord. It makes perfect test...
You want how much?
Pre-discounting can paint you into a corner.... Never assume the customer will...
Package price vs. parts and labor.
"Can you reduce your labor because I'm a nice guy?"
Whiners Corner
Our Associations
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