Shop Things To Do
Everyone in the shop, except you, knows what's broken and what needs...
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center. Servicing and repairing vehicles...
Everyone in the shop, except you, knows what's broken and what needs...
What's going on out there? Shops are closing down left, right and center....
When changing pans or covers with many small bolts, it’s easy to lose one or...
Customer Management A segment from Automotive Business Concepts By Bob Paff...
How many of you are still using a compression tester to diagnose a rough...
How often has a customer asked you for an estimate or a 'ball-park' quote...
Dumb Tech Stories from a Ford blog site many years ago. Names were removed to...
When you replace a block heater, save the electrical cord. It makes perfect test...
Pre-discounting can paint you into a corner.... Never assume the customer will...
"Can you reduce your labor because I'm a nice guy?"