Perfect Test Leads
When you replace a block heater, save the electrical cord. It makes perfect test...
Made In China?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
We are at the Core of the Automotive Aftermarket
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center
Welcome to the Tech Center. Servicing and repairing vehicles...
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What Is ASBN?
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Tips, Articles, Stories
10 Quick Marketing Tips
From JMC Equipment, here are some great shop marketing tips we can all use....
Customer Requests
What did the customer really want?... The counter should use a 'Customer...
The Plus of Shop Meetings
How many of you have monthly shop meetings with your mechanical staff? There has...
To make more money, don't sell
"Hi, I like your shoes.... come on in." The biggest mistake shop owners and...
If you Quote, You'll be Wrong
How often has a customer asked you for an estimate or a 'ball-park' quote...
Sticker Shock
Quite a few years ago, I was managing the Speedy Muffler in Kelowna when a...
STUPID Mistakes that will make you feel better as a tech
Dumb Tech Stories from a Ford blog site many years ago. Names were removed to...
Don't Buy Your Customers
Are you so insecure that you feel that you have to negotiate for the job? I...
#%@* Trouble Lights
One problem with trouble lights is that the 'cage' never stays secure. When...
Shop Things To Do
Everyone in the shop, except you, knows what's broken and what needs...
Whiners Corner
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