Here's where we get together to determine our own future. ASBN is also the most comprehensive online resource community for the Automotive Service Industry and is the first of it's kind to focus on the needs of our community right here in British Columbia.Read more...
I am a big believer that all employees must clearly understand their role within the business and how the profitability of the business is driven. I watch as many owners keep the employees outside
Have you ever noticed how many shop owners have difficulty moving forward? They seem to be stuck in inertia. Why? I have learned it has to do with their comfort zone. They must feel safe within their environment each and every day or they start to feel very uneasy.
Many shop owners look at November and the first half of December as being the busiest time of the year. That’s understandable considering the weather is changing and the vehicles must be prepared for winter.
Due to our changing world, however, it would be prudent to slow down, and really “listen” to your customer/client’s attitudes this time round.