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Welcome to the Automotive Service Business Network

Here's where we get together to determine our own future. ASBN is also the most comprehensive online resource community for the Automotive Service Industry and is the first of it's kind to focus on the needs of our community right here in British Columbia. You are already part of this industry, so sign up now!!

 

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ASBN News

Diagnostic Portal A New Resouce For Our Members

Introducing ASBN's Diagnostic Portal Are you in the market for a new scan tool? Do you feel your options may be too limited? Well, to get you started in the right direction,...


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Permatex Discontued Trounce

Permatex has discontinued their Trounce hand cleaner. How dare they!!


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Is Your WHMIS Up To Date?

WorkSafe BC (http://www.worksafebc.com/) has started their shop visits for 2014 and one item they are focusing on is our WHMIS training. If our shop is fair example of others, this item...


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ASBN Blogs

Shopping for a Scanner
The Tool Room
If you're in the market for a new scanner, read this first.   Over the years I had been hearing the stories of shops having multiple scanners, ...
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STUPID Mistakes that will make you feel better as a tech. (Long Post)
The Tech Center
Dumb Tech Stories from a Ford blog site many years ago. Names were removed to protect the guilty:   I had one tech remove the top nut from a ta...
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Obama moves to Reduce Use of Ethanol
Industry Issues
My thanks to Raymond Massenberg, the Automotive Coordinator at AAA Michigan, for finding this article "White House Moves to Reduce Use of Ethanol" and...
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News Headlines

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Greenwood's Blog

Vehicle Complexity at its Highest Level Ever

We talk a lot about vehicle technology and how it has developed. This is one of the reasons why a minimum of 100 hours of technical training are required per year now for a technician just to keep level with vehicle knowledge and why management requires 6 to 8 days of business training per year. It is a true Profession today. The Trade days are long gone; almost the equivalent to an Engineering Degree required moving forward.

 Need Proof?

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Some Industry Trends to Consider

They say the “Trend is Your Friend”. In running a shop business, I truly believe that. So what are some upcoming trends that WILL affect your business over the next 10 years?

Consider these trend lines:

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Good Service Just Isn’t Good Enough Anymore

Every level of the Independent sector of the Aftermarket Industry must be fully aware of the type of development required in a maintenance and repair shop today that services the consumer. Too many shops continuously cling to the tradition of selling themselves at a cheaper price, then still end up having an unhappy customer......

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Our Associations

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Latest Office Tip

What did the customer really want?...
 

The counter should use the “Customer Requests” section of a computer generated work order when starting a work order, or designate a corner of a manually written work order for “Customer Requests”.

Real Stories From The Lighter Side

A complaint was received, a few years ago, by the Pontiac Division of General Motors:ice-cream-cone

"This is the second time I have written you, and I don't blame

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Latest Tool Tip

Still a mess trying to drain a cooling system?

 

Latest Tech Tip

Damaging a new engine is so easy.....


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