Here's where we get together to determine our own future. ASBN is also the most comprehensive online resource community for the Automotive Service Industry and is the first of it's kind to focus on the needs of our community right here in British Columbia.Read more...
The fact is, too many shops in the Aftermarket are not seeking out or attending the training they require to move their business forward and serve the consumer at a high Professional level.
Let’s acknowledge that every shop owner has a history in their business and that‘s how they learned their business. The past is the past and we must all learn from our experiences, however, today we must also learn to move forward.
Many shop owners look at November and the first half of December as being the busiest time of the year. That’s understandable considering the weather is changing and the vehicles must be prepared for winter.
Due to our changing world, however, it would be prudent to slow down, and really “listen” to your customer/client’s attitudes this time round.