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Welcome to the Automotive Service Business Network

Here's where we get together to determine our own future. ASBN is also the most comprehensive online resource community for the Automotive Service Industry and is the first of it's kind to focus on the needs of our community right here in British Columbia. You are already part of this industry, so sign up now!!

 

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ASBN News

Our ARA on the job for us

On October 14, 2014, ARA President and CEO, Ken McCormack gave a presentation to the government Select Standing Committee on Finance and Government Services. Many shops question what the ARA...


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Diagnostic Portal A New Resouce For Our Members

Introducing ASBN's Diagnostic Portal Are you in the market for a new scan tool? Do you feel your options may be too limited? Well, to get you started in the right direction,...


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Latest Discussions

ASBN; our BC LinkedIn Focus Group
The idea of modifying our LinkeIn ASBN group to a focus group for British Columbia and Western Canada is a sound one. When I first signed up tp Linke...
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STUPID Mistakes that will make you feel better as a tech. (Long Post)
Dumb Tech Stories from a Ford blog site many years ago. Names were removed to protect the guilty:   I had one tech remove the top nut from a ta...
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Greenwood's Blog

Good Service Just Isn’t Good Enough Anymore

Every level of the Independent sector of the Aftermarket Industry must be fully aware of the type of development required in a maintenance and repair shop today that services the consumer. Too many shops continuously cling to the tradition of selling themselves at a cheaper price, then still end up having an unhappy customer......

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Vehicle Complexity at its Highest Level Ever

We talk a lot about vehicle technology and how it has developed. This is one of the reasons why a minimum of 100 hours of technical training are required per year now for a technician just to keep level with vehicle knowledge and why management requires 6 to 8 days of business training per year. It is a true Profession today. The Trade days are long gone; almost the equivalent to an Engineering Degree required moving forward.

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Latest Office Tip

You get this question asked a lot.

 Some of you think that the customer will try to convert this time into a cost of labor so your brain starts thinking of ways to skirt the issue or come up with reasons to defend the time.

Real Stories From The Lighter Side

A complaint was received, a few years ago, by the Pontiac Division of General Motors:ice-cream-cone

"This is the second time I have written you, and I don't blame

...

Latest Tool Tip

When you replace a block heater, save the electrical cord.

It makes perfect jumper wires. Split the cord into three.

Latest Tech Tip

An easy solution to an old problem....

Weather365

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9.2°C
3.8°C
MON
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8.3°C
5.2°C

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