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Quite a few years ago, I was managing the Speedy Muffler in Kelowna when a young couple came in to have the car checked out.
Right now the shop is in the “busy” season, so it’s natural many other things get looked over. That being said, one of the most important Management functions is “Planning” the business.
In my last blog, I mentioned shop owners are not spending at least 2 hours a day of uninterrupted time working in their office “on” the business.
Ever had the situation where, during a road test, the car died, you left your cell phone at the shop and no one knows where you are?
Well, it happens way too frequently.
Here's a solution;Read more ...
From JMC Equipment, here are some great shop marketing tips we can all use.
Sorry sir, you now need a master cylinder...
from Robert Pleasanton III on IATN
I'm sure this has been posted before but I wanted to share
because every shop I share this tip with thinks its genius.