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Does anyone know how to set tire pressures?

I know it's a stupid question. But guess what? Nobody has a real answer. Yes, the vehicle...

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Parts Mfgs. Losing Touch with Customers

Mr. Manufacturer, Who is your biggest customer? Who do you depend on the most to choose your...

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Surviving Covid 19

This is crazy. I don't think anyone, other than the writers for sci-fi movies, could have...

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Tips, Articles, Stories

Are You Still Using a Compression Tester?

How many of you are still using a compression tester to diagnose a rough...

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No Moisture in This Cap

A few years ago, this customer comes in with his 1972 Camaro. He said he got...

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Cooling Flush?

This guy comes in with his 2002 Jimmy and said it was idling a little rough....

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To make more money, don't sell

"Hi, I like your shoes.... come on in."

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Corroded Probing

Piercing wires when you are testing sensors may allow moisture to attack the...

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Control Your Coolant 2

Still a mess trying to drain a cooling system?  

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Where is TDC?

Have a problem finding true TDC? On newer engines with no timing marks or...

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Twelve Buckets for One Rad?

Still a mess trying to drain a cooling system?   Check with your parts or tool...

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Signs, Signs, Everywhere Signs

Here are a couple of signs that could avoid some serious issues.  

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Quotes or Estimates

"Here, I'll write you up a quote on what it should cost for the repair."...

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Built to Meet or Exceed OE Specs

" Built To Meet Or Exceed OE Specs." Don't believe...

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Telephone Technique

  Every business has one and every customer has one but too often this tool of...

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Shop Things To Do

Everyone in the shop, except you, knows what's broken and what needs...

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Easy easy outs

Thanks to Eric from Perform-x for this tip. We've all had the issue of having to...

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Customer Requests

What did the customer really want?... The counter should use a 'Customer...

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What Ignition Timing?

Need to find true TDC?

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