Built to Meet or Exceed OE Specs
" Built To Meet Or Exceed OE Specs." Don't believe...
Made In China?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
We are at the Core of the Automotive Aftermarket
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center
Welcome to the Tech Center. Servicing and repairing vehicles...
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Aim Into the Bowl
When draining a radiator with an old brass drain cock, you can control the...
Don't Buy Your Customers
Are you so insecure that you feel that you have to negotiate for the job? I...
Customer Requests
What did the customer really want?... The counter should use a 'Customer...
It's Not Brakes
Customer said it must be a bearing noise because it just happened.
Would you like a menu?
I don't care what the other guy said, this is what we charge.....
Torque Angle vs Torque to Yield
Okay, let's talk about head bolts. A lot has changed over the years with...
And the special for today is
Place value on your freebies.... If you are supplying a complimentary service or...
Package price vs. parts and labor.
"Can you reduce your labor because I'm a nice guy?"
Econo Power Steering Flush Kit
Need a cheap but efficient way to flush power steering systems?
Info To Go
"It says so right here..." When you do an inspection and find items that...
Sometimes you're a hero
A tow truck drove in one day, with an Olds 88 in tow. The driver and owner get out...
Whiners Corner
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