Cheap Hose Cutters
An inexpensive tool for cutting hose.
Made In China?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
We are at the Core of the Automotive Aftermarket
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center
Welcome to the Tech Center. Servicing and repairing vehicles...
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Tips, Articles, Stories
Analyzing Productivity
Productivity of a shop boils down to the total time it takes to create the...
No Moisture in This Cap
A few years ago, this customer comes in with his 1972 Camaro. He said he got...
Stuck on a Job
One Saturday, I was working the floor alone and my wife was working the...
13 Biggest Hot Rod Crate Engines
Big in size, big in power, big in cost; these are a few of our favorite BIG crate...
To make more money, don't sell
"Hi, I like your shoes.... come on in." The biggest mistake shop owners and...
Telephone Technique
Every business has one and every customer has one but too often this tool of...
If you Quote, You'll be Wrong
How often has a customer asked you for an estimate or a 'ball-park' quote...
Ring, Ring, Ring. Hello?
"Is this the person to whom I'm speaking?"Telephone technique is so important...
How long does the job take?
You get this question asked a lot. Some of you think that the customer will...
Cleaning Bulb Sockets
Need to clean out corroded small bulb sockets? From you're local hardware...
Twelve Buckets for One Rad?
Still a mess trying to drain a cooling system? Check with your parts or tool...
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