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News & Editorials

Office tips & Articles

Signs, Signs, Everywhere Signs

Signs, Signs, Everywhere Signs

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Here are a couple of signs that could avoid some serious issues.  

Telephone Technique

Telephone Technique

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  Every business has one and every custom...

Would you like a menu?

Would you like a menu?

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I don't care what the other guy said, this is w...

Mr. Customer, You're Fired

Mr. Customer, You're Fired

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Whoa! You're not serious..... Yes, you can fir...

Don't Buy Your Customers

Don't Buy Your Customers

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Are you so insecure that you feel that you have...

Tech tips & Articles

Messed Up Screw Heads

Messed Up Screw Heads

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You know that phillips screw is going to 'round off'. So, what do you do?

Why is it hard for some to diagnose a problem?

Why is it hard for some to diagnose a pr...

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It has become apparent to me after years of ob...

Rusty Bolts in Sleeves

Rusty Bolts in Sleeves

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 Don't you just hate it when a bolt is sei...

That will be $75 for fuses, sir.

That will be $75 for fuses, sir.

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Have you ever encountered a problem looking for...

He's Still On A Road Test?

He's Still On A Road Test?

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Ever had the situation where, during a road tes...

Tool tips, Articles

Mode $06 Data; A Real Diagnostic Tool (Part One)

Mode $06 Data; A Real Diagnostic Tool (Part O...

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We buy the latest and greatest scanner in hopes that it will save us hours of tracing and testing that you may not be able to...

Mode $06 Data, A Real Diagnostic Tool (Part Two)

Mode $06 Data, A Real Diagnostic Tool (P...

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From Part One of this article, it's pretty clea...

Cheap Hose Cutters

Cheap Hose Cutters

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An inexpensive tool for cutting hose.

What Ignition Timing?

What Ignition Timing?

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Need to find true TDC?

Cleaning Bulb Sockets

Cleaning Bulb Sockets

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Need to clean out corroded small bulb sockets?&...

Real stories

Sticker Shock

Sticker Shock

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Quite a few years ago, I was managing the Speedy Muffler in Kelowna when a young couple came in to have the car checked out. ...

It's Not Brakes

It's Not Brakes

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The customer said it must be a bearing noise be...

Stuck on a Job

Stuck on a Job

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One Saturday, I was working the floor alone and...

Driveline Vibration

Driveline Vibration

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This guy ran over a mattress and decided to kee...

STUPID Mistakes that will make you feel better as a tech

STUPID Mistakes that will make you feel ...

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Dumb Tech Stories from a Ford blog site many ye...

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