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Office tips & Articles

Something Gets Lost In The Translation

Something Gets Lost In The Translation

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When you are acquiring information from a customer about a vehicle problem and creating a work order for the technician, try ...

The Plus of Shop Meetings

The Plus of Shop Meetings

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How many of you have monthly shop meetings wi...

10 Quick Marketing Tips

10 Quick Marketing Tips

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From JMC Equipment, here are some great shop ma...

Package price vs. parts and labor.

Package price vs. parts and labor.

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"Can you reduce your labor because I'm a nice g...

Telephone Technique

Telephone Technique

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  Every business has one and every custom...

Tech tips & Articles

Rusty Bolts in Sleeves

Rusty Bolts in Sleeves

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 Don't you just hate it when a bolt is seized in a rubber-supported steel sleeve?

Whistling Doors

Whistling Doors

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No, you don't have to send the customer to a wh...

I hate oil pan gaskets

I hate oil pan gaskets

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An easy solution to an old problem....

Valve Timing Issues.

Valve Timing Issues.

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Using electronic testing for mechanical compone...

Alignment Tools for a Tune Up?

Alignment Tools for a Tune Up?

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 An unpaid assistant to maintain 2000 RPM....

Tool tips, Articles

What Ignition Timing?

What Ignition Timing?

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Need to find true TDC?

Perfect Test Leads

Perfect Test Leads

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When you replace a block heater, save the elect...

Control Your Coolant

Control Your Coolant

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When draining a radiator with an old brass drai...

Cleaning Bulb Sockets

Cleaning Bulb Sockets

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Need to clean out corroded small bulb sockets?&...

Messy Drawers

Messy Drawers

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Are your pliers piled up in a drawer. Eric fro...

Real stories

Driveline Vibration

Driveline Vibration

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This guy ran over a mattress and decided to keep going. The ensuing jumble finally whipped around enough to put a tear in the...

It's Not Brakes

It's Not Brakes

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The customer said it must be a bearing noise be...

STUPID Mistakes that will make you feel better as a tech

STUPID Mistakes that will make you feel ...

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Dumb Tech Stories from a Ford blog site many ye...

No Moisture in This Cap

No Moisture in This Cap

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A few years ago, this customer comes in with hi...

Sometimes you're a hero

Sometimes you're a hero

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A tow truck drove in one day, with an Olds 88 i...

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