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ASBN, An Essential Service Community

As automotive service and repair businesses, we certailnly are an independant bunch. Well, that's the...

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Compulsory Certification

  Did you know that here, in British Columbia it is not required to be licensed or certified to work as...

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Does anyone know how to set tire pressures?

I know it's a stupid question. But guess what? Nobody has a real answer. Yes, the vehicle...

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Tips, Articles, Stories

Mr. Customer, You're Fired

Whoa! You're not serious..... Yes, you can fire a customer.   You try real hard...

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Control Your Coolant 2

Still a mess trying to drain a cooling system?  

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To make more money, don't sell

"Hi, I like your shoes.... come on in."

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Mode $06 Data, A Real Diagnostic Tool (Part Two)

From Part One of this article, it's pretty clear on how Mode $06 data can be a...

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Vanilla Ice Cream

A complaint was received, a few years ago, by the Pontiac Division of General...

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Rotate Tires to Where?

How many cars today come equipped with bias tires? The answer is 'None'. Then...

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Aim Into the Bowl

When draining a radiator with an old brass drain cock, you can control the...

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Would you like a menu?

I don't care what the other guy said, this is what we charge.....

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Sticker Shock

Quite a few years ago, I was managing the Speedy Muffler in Kelowna when a...

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10 Quick Marketing Tips

From JMC Equipment, here are some great shop marketing tips we can all use....

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Quotes or Estimates

"Here, I'll write you up a quote on what it should cost for the repair."...

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Where Is It?

Stupid customer hid the wheel lock key... You know how 'flipped out' a tech can...

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Free Mini Honer

Need to hone or sand inside a small tube?...

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Where is TDC?

Have a problem finding true TDC? On newer engines with no timing marks or...

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Stuck on a Job

One Saturday, I was working the floor alone and my wife was working the...

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Tools Explained

(I'm not sure where this originated but Eric from Perform-x sent it and I just had...

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