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Office tips & Articles

You want how much?

You want how much?

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Pre-discounting can paint you into a corner.... Never assume the customer will not be able to afford the job.Present every c...

Something Gets Lost In The Translation

Something Gets Lost In The Translation

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When you are acquiring information from a custo...

And the special for today is

And the special for today is

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Place value on your freebies.... If you are s...

The Plus of Shop Meetings

The Plus of Shop Meetings

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How many of you have monthly shop meetings wi...

To make more money, don't sell

To make more money, don't sell

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"Hi, I like your shoes.... come on in." The bi...

Tech tips & Articles

It's Always the Fuel Pump

It's Always the Fuel Pump

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Hitting the tank with a large hammer proves it....

Plugged EGR Passages

Plugged EGR Passages

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Unplugging EGR passages can be a pain!

Oh No! I broke a stud!

Oh No! I broke a stud!

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Just when you thought, "Ah, it won't break", it...

Certification Update 2023

Certification Update 2023

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Let's start 2023 with some important news that ...

Office Supplies for Your Tool Box

Office Supplies for Your Tool Box

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Keep a box of metal paper clips in your toolbox...

Tool tips, Articles

Compression test in 15 seconds

Compression test in 15 seconds

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For those of you who are doing cylinder compression tests the old way with a compression gauge, there is a faster and more ac...

Corroded Probing

Corroded Probing

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Piercing wires when you are testing sensors may...

Paper Clip Trick #2

Paper Clip Trick #2

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Keep losing circuit backprobes? Here's a cheap ...

Mode $06 Data; A Real Diagnostic Tool (Part One)

Mode $06 Data; A Real Diagnostic Tool (P...

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We buy the latest and greatest scanner in hopes...

Tools Explained

Tools Explained

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(I'm not sure where this originated but Eric fr...

Real stories

Vanilla Ice Cream

Vanilla Ice Cream

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A complaint was received, a few years ago, by the Pontiac Division of General Motors: "This is the second time I have writte...

Stuck on a Job

Stuck on a Job

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One Saturday, I was working the floor alone and...

Hubcap Woes

Hubcap Woes

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The day after I completed a 4 wheel brake job f...

Driveline Vibration

Driveline Vibration

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This guy ran over a mattress and decided to kee...

Cooling Flush?

Cooling Flush?

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This guy comes in with his 2002 Jimmy and said ...

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