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Compulsory Certification

Did you know that here, in British Columbia it is not required to be licensed or certified to work...

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Does anyone know how to set tire pressures?

I know it's a stupid question. But guess what? Nobody has a real answer. Yes, the vehicle...

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Parts Mfgs. Losing Touch with Customers

Mr. Manufacturer, Who is your biggest customer? Who do you depend on the most to choose your...

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Tips, Articles, Stories

Keep losing bolts?

When changing pans or covers with many small bolts, it’s easy to lose one or...

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Perfect Jumpers

When you replace a block heater, save the electrical cord. It makes perfect jumper...

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10 Quick Marketing Tips

From JMC Equipment, here are some great shop marketing tips we can all use....

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Suck it up.

Coolant spillage is inevitable in this business and pushing the spillage into...

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Ring, Ring, Ring. Hello?

"Is this the person to whom I'm speaking?"Telephone technique is so important...

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Info To Go

"It says so right here..." When you do an inspection and find items that...

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TDC Tool

You can make your own tool to find true top dead center...

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Rusty Light Sockets

Need to clean out corroded small bulb sockets?   From a local hardware store,...

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Don't Buy Your Customers

Are you so insecure that you feel that you have to negotiate for the job?  I...

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Tools Explained

(I'm not sure where this originated but Eric from Perform-x sent it and I just had...

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No Moisture in This Cap

A few years ago, this customer comes in with his 1972 Camaro. He said he got...

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Would you like a menu?

I don't care what the other guy said, this is what we charge.....

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Gasket Sealing

If a little sealant is good, then a lot must be better....I have always been...

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Mode $06 Data; A Real Diagnostic Tool (Part One)

We buy the latest and greatest scanner in hopes that it will save us hours of...

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Bad Oil

   For all you people who think lubricants are all the same, this article should...

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Customer Management

Customer Management A segment from ‘Automotive Business Concepts' By Bob...

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