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Compulsory Certification

Did you know that British Columbia is the only Province where it is not required to be licensed or...

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Does anyone know how to set tire pressures?

I know it's a stupid question. But guess what? Nobody has a real answer. Yes, the vehicle...

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Parts Mfgs. Losing Touch with Customers

Mr. Manufacturer, Who is your biggest customer? Who do you depend on the most to choose your...

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Tips, Articles, Stories

Compression test in 15 seconds

For those of you who are doing cylinder compression tests the old way with a...

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Vanilla Ice Cream

A complaint was received, a few years ago, by the Pontiac Division of General...

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Suck it up.

Coolant spillage is inevitable in this business and pushing the spillage into...

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Signs, Signs, Everywhere Signs

Here are a couple of signs that could avoid some serious issues.  

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Customer Requests

What did the customer really want?... The counter should use a 'Customer...

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Mode $06 Data, A Real Diagnostic Tool (Part Two)

From Part One of this article, it's pretty clear on how Mode $06 data can be a...

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Where is TDC?

Have a problem finding true TDC? On newer engines with no timing marks or...

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Driveline Vibration

This guy ran over a mattress and decided to keep going. The ensuing jumble...

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Shop Supplies Will Cover It - NOT

Isn't everything included?.... Some shop owners feel that charging a customer for...

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Aim Into the Bowl

When draining a radiator with an old brass drain cock, you can control the...

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Messy Drawers

Are your pliers piled up in a drawer. Eric from Perform-X Auto came up with a...

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Gasket Sealing

If a little sealant is good, then a lot must be better....I have always been...

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Torque Angle vs Torque to Yield

Okay, let's talk about head bolts. A lot has changed over the years with...

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Hubcap Woes

The day after I completed a 4 wheel brake job for this lady, she returned to...

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Cooling Flush?

This guy comes in with his 2002 Jimmy and said it was idling a little rough....

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Ring, Ring, Ring. Hello?

"Is this the person to whom I'm speaking?"Telephone technique is so important...

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