We are at the Core of the Automotive Aftermarket

We are at the Core of the Automotive Aftermarket

The Automotive Aftermarket is a dominant industry, here in Canada. But we are all so disconnected. This is a 32-billion-dollar industry made up of thousands of regional and international...

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Tips, Articles, Stories

Oops, I Priced it Wrong

"We're going to lose money again..." When generating an estimate for a job,...

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Stuck on a Job

One Saturday, I was working the floor alone and my wife was working the...

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You want how much?

Pre-discounting can paint you into a corner.... Never assume the customer will...

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Signs, Signs, Everywhere Signs

Here are a couple of signs that could avoid some serious issues.  

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Cooling Flush?

This guy comes in with his 2002 Jimmy and said it was idling a little rough....

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Mode $06 Articles and Info

The following is a list of articles and links related to the understanding and...

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Fusible Links: Your Answers

There are different styles of Fusible Links used in different industries, but...

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Get Pumped

Running an oil pump without the engine running....

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Mr. Customer, You're Fired

Whoa! You're not serious..... Yes, you can fire a customer.   You try real hard...

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Vanilla Ice Cream

A complaint was received, a few years ago, by the Pontiac Division of General...

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Sometimes you're a hero

A tow truck drove in one day, with an Olds 88 in tow. The driver and owner get out...

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Keep losing bolts?

When changing pans or covers with many small bolts, it’s easy to lose one or...

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