Are You Still Using a Compression Tester?
How many of you are still using a compression tester to diagnose a rough...
Made In China?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
We are at the Core of the Automotive Aftermarket
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center
Welcome to the Tech Center. Servicing and repairing vehicles...
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Something Gets Lost In The Translation
When you are acquiring information from a customer about a vehicle problem and...
Vanilla Ice Cream
A complaint was received, a few years ago, by the Pontiac Division of General...
To make more money, don't sell
"Hi, I like your shoes.... come on in." The biggest mistake shop owners and...
Quotes or Estimates
"Here, I'll write you up a quote on what it should cost for the repair."...
Signs, Signs, Everywhere Signs
Here are a couple of signs that could avoid some serious issues.
Shop Things To Do
Everyone in the shop, except you, knows what's broken and what needs...
Econo Power Steering Flush Kit
Need a cheap but efficient way to flush power steering systems?
He's Still On A Road Test?
Ever had the situation where, during a road test, the car died, you left your...
Mode $06 Data, A Real Diagnostic Tool (Part Two)
From Part One of this article, it's pretty clear how Mode $06 data can be a...
Info To Go
"It says so right here..." When you do an inspection and find items that...
Sometimes you're a hero
A tow truck drove in one day, with an Olds 88 in tow. The driver and owner get out...
Whiners Corner
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