Driveline Vibration
This guy ran over a mattress and decided to keep going. The ensuing jumble...
Made In China?
On the front line, we’ve always complained about cheap offshore parts. Then, too, who cares anymore? A part is a part. So cheaper is better, right? Oh really? It wasn't that long ago that we lived...
We are at the Core of the Automotive Aftermarket
The Automotive Aftermarket is a dominant industry here in...
Welcome to the Tech Center
Welcome to the Tech Center. Servicing and repairing vehicles...
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Corroded Probing
Piercing wires when you are testing sensors may allow moisture to attack the...
Analyzing Productivity
Productivity of a shop boils down to the total time it takes to create the...
Fusible Links: Your Answers
There are different styles of Fusible Links used in different industries, but...
Free Mini-Honer
Need to hone or sand inside a small tube? Try this. Open a cotter pin and...
Hubcap Woes
The day after I completed a 4 wheel brake job for this lady, she returned to...
To make more money, don't sell
"Hi, I like your shoes.... come on in." The biggest mistake shop owners and...
Shop Things To Do
Everyone in the shop, except you, knows what's broken and what needs...
Don't Buy Your Customers
Are you so insecure that you feel that you have to negotiate for the job? I...
If you Quote, You'll be Wrong
How often has a customer asked you for an estimate or a 'ball-park' quote...
The Plus of Shop Meetings
How many of you have monthly shop meetings with your mechanical staff? There has...
Package price vs. parts and labor.
"Can you reduce your labor because I'm a nice guy?"
Whiners Corner
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